Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Social media cookies. These allow users to view social media content on our website. These types of cookies must be enabled to view the social media content.

You can find more information about the individual cookies we use and the purposes for which we use them below:

Strictly Necessary Cookies

Cookie namePurposeCookie duration
intercom-id-[app_id]The cookie serves to identify anonymous visitors to a website or application where the Intercom JavaScript snippet is installed (this is set by default regardless if a visitor has interacted with the Messenger or not and persists even after interaction). This cookie also supports Messenger analytics reporting. 9 months
intercom-session-[app_id]This cookie allows logged-in end users to maintain access to their past conversations even on pages where logged-in requests are not being sent. The cookie also supports Messenger analytics reporting. 1 week
intercom-device-id-[app_id]This cookie identifies each unique device that interacts with the Messenger for security purposes.9 months
Local storage: intercom.intercom-state-[app_id]When Customers choose to enable the Intercom Messenger in their Help Center, browser web storage is used to cache the Messenger application data and visitor data so that the Messenger loads sufficiently following a page transition. Perpetual

Analytical or Performance Cookies

Cookie namePurposeCookie duration
_gaPerformance: Used to calculate visitor, session and campaign data for the sites analytics reports.Persistent: 1 year
_ga_xxxxxxxxxxPerformance: Used to calculate visitor, session and campaign data for the site's analytics reports.Persistent: 1 year

How do I change my cookie settings?

Cookies can be monitored and deleted from your browser. Since browsers create and store cookies, they are also the most direct way to access, manage, and delete cookies. Please keep in mind that if you disable all cookies, certain portions of our website may not work properly since certain necessary cookies and functionality cookies will be disabled.

For cookies that track activity in connection with targeting advertising, you can opt-out of third party targeting cookies on the Digital Advertising Alliance’s consumer choice page here or the Network Advertising Initiative’s consumer choice page here or the European Interactive Digital Advertising Alliance consumer choice page here.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.